Britsino Casino Responsible Gambling Policy

1. General Information

Gambling at an online casino should always be aimed at entertainment, not as a source of income or means of recovering debts. However, some people may lose control while gambling.

Casino Online Britsino recommend keeping track of time and money spent at our casino daily. If you start spending more than you can afford or gaming interferes with your daily routines, consider the following measures:

• Setting personal limits on your gaming activities
• Opting for self-exclusion
• Seeking help from trusted independent organisations

2. Personal Limits

To assist you in gambling responsibly, we offer Personal Limits. You can enable these via our support team at [email protected] or via live chat.

Limits can be amended at any time. Decreases take effect immediately, while increases require email confirmation and only occur after the previous limit expires to avoid rash decisions.

Available Limit Types

Deposit Limit: Restricts your deposits for a day, week or month.

Loss Limit: Restricts your losses for a day, week or month. Note that this is based on initial deposit, not winnings. For example, if you deposit £50 with a £10 loss limit and win £1,000, you can still lose more than £10 of your £1,000 balance.

Wager Limit: Restricts your wagered amount for a day, week or month.

Cooling-Off Limit: Temporarily prevents deposits and excludes you from promotional offers while allowing withdrawals. Takes effect immediately and your account reactivates automatically upon expiry.

Self-Exclusion Limit: Disables your account and excludes you from all promotions for a set period. You cannot deposit or withdraw while active. Account reactivates automatically upon expiry.

Session Limit: Restricts gambling time from 6 to 1,000,000 minutes. Takes effect instantly and automatically logs you out when reached.

3. Self-Exclusion by Request

Contact our support team at [email protected] to stop gambling for a definite or indefinite period. We will block your account access and stop all promotional materials.

While self-excluded, you cannot log in to your account. To withdraw remaining balance, contact our support team who will assist you within a reasonable timeframe.

Please note that self-exclusion does not exempt you from verification procedures if required to process funds. Remaining balance will be paid according to casino limits.

4. External Help and Support

Contact the following organisations for consultation and support:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

5. Protection of Minors

Britsino Casino only accepts players who are at least 18 years old. We use all available methods to prevent minors from registering and playing. We reserve the right to request proof of identity and will deny access immediately if a player has not reached legal age.

We encourage parents to protect their children from accessing gaming websites. The following software can help:

• CyberPatrol
• GamBlock®
• Solid Oak Software
• Net Nanny